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WoW Gold, FIFA Coins, Keys & GameCards, Accounts, Leveling, ...

F.A.Q. – Frequently Asked Questions and Answers

Do you have any questions, or is anything unclear? Maybe these answers to frequently asked questions will help you. Furthermore, we will also gladly help you via telephone and will also just as gladly reply to your e-mail or live chat inquiries.

How and where can I download the game with my game key?
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I’ve bought two or more keys and have not received anything yet! Why?
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Where do the CD-Keys come from? Are they legal?
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I’ve been waiting longer than an hour for my CD-Key or Game Card. When will I get the code?
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Some CD-Keys that I want are not available at the moment. When will you have them again?
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RandyRun finds dealers from China for currencies as well as regular farmers. So why don’t I just order from a Chinese shop?
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Do the RPG and MMO items always have the same values as shown in the pictures?
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I’ve ordered a product and my order is not progressing. What could be the cause?
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I provided RandyRun with the wrong character name or account name or server name. How can I fix that?
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I want to save money on my order. How do I get a coupon?
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The delivery is taking longer than the delivery time stated on the shop site. Is something wrong?
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How can I order and pay anonymously?
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How long will my delivery take?
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I still haven’t received my FIFA Coins. What is causing the issue?
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Why do I need a password when paying with a Credit Card? What is “Verified by Visa” or “MasterCard SecureCode”?
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Why can’t I use direct debit with PayPal?
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I paid with PayPal, but my order status is still showing up as “open”.
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I’ve successfully paid with Moneybookers, but my order status still shows up as “unconfirmed”. Why?
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How long does it take for a bank payment to arrive in RandyRun’s account?
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What is the Face 2 Face delivery method?
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What exactly is the Auction House delivery method in WoW?
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How does the Mule Account method work with WoW Gold orders?
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The Face 2 Face gold delivery is taking longer than expected. What’s going on?
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Can the WoW Addon “SpamMeNot” block my Face 2 Face gold delivery?
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Does a seller from RandyRun ever ask for the gold back after a Face 2 Face delivery for any reason?
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Will Gold on my server be cheaper in a couple of days?
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I’ve only received a part of my order, when will I get the rest?
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What happens if I am online during a Trusted Trade (on account) delivery?
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Why don’t I get my gold via In Game mail?
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I’ve placed a WoW Gold order and chose the Trusted Trade delivery method. Now there is a new character on my account, and it doesn’t have any gold. Is this normal?
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I’ve chosen the Face 2 Face delivery method, when will I be contacted in game?
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Is it possible to lose my account because I buy gold?
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I see that the power leveler is done. When can I log in to my account again?
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What happens with items and gold that are found during Power Leveling?
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I would like to reach the maximum level myself. Can I tell the Power Leveler that he should stop leveling shortly before he/she reaches the maximum level?
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Will my character receive a mount during the Power Leveling process?
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How can I see the Power Leveler’s current progress?
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Is Power Leveling risky for my WoW Account?
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I want to earn money and help RandyRun advertise. How do I register for Belboon?
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I have a YouTube channel. Can I advertise for RandyRun and get paid?
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